Last updated: July 14, 2026
Azz Store operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Azz Store is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.
Personal Information We Collect or Process
When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. We may collect or process the following categories of personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:
- Contact details including your name, address, billing address, shipping address, phone number, and email address.
- Financial information including payment card information, transaction details, form of payment, and payment confirmation.
- Account information including your username, password, preferences and settings.
- Transaction information including the items you view, add to your cart, or purchase, return, exchange or cancel, and your past transactions.
- Communications with us including information you include when contacting customer support.
- Device information including your device, browser, network connection, IP address, and other unique identifiers.
- Usage information including how and when you interact with or navigate the Services.
Personal Information Sources
- Directly from you when you create an account, use the Services, or communicate with us;
- Automatically through the Services including via cookies and similar technologies;
- From our service providers who enable technology and process personal information on our behalf;
- From our partners or other third parties.
How We Use Your Personal Information
- Provide, Tailor, and Improve the Services — to process payments, fulfil orders, manage your account, arrange shipping, and facilitate returns and exchanges.
- Marketing and Advertising — to send marketing communications and to show relevant advertising, including based on items you have purchased or added to your cart.
- Security and Fraud Prevention — to authenticate your account and detect or prevent fraudulent or malicious activity.
- Communicating with You — to provide customer support and maintain our business relationship with you.
- Legal Reasons — to comply with applicable law or respond to valid legal process.
How We Disclose Personal Information
We may disclose your personal information to:
- Shopify, and vendors who perform services on our behalf (e.g. payment processing, data analytics, customer support, cloud storage, fulfilment and shipping);
- Business and marketing partners to advertise to you. You may opt out of this at any time by contacting us at hello@azzstore.co.uk;
- Third parties when you direct or consent to it, such as to ship you products;
- Relevant parties in connection with a business transaction, or to comply with legal obligations or enforce our policies.
Relationship with Shopify
The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. To learn more about how Shopify uses your personal information, you can visit the Shopify Consumer Privacy Policy, and exercise certain rights at the Shopify Privacy Portal.
Cookies and Similar Technologies
We use cookies and similar tracking technologies to operate the Services, remember your preferences, understand how visitors interact with our store, and, with your consent where required, to serve relevant advertising. You can control cookies through your browser settings.
Third Party Websites and Links
The Services may link to websites operated by third parties. We are not responsible for the privacy or security practices of those sites.
Children's Data
The Services are not intended for children, and we do not knowingly collect personal information from children under the age of majority in your jurisdiction.
Security and Retention of Your Information
No security measures are perfect or impenetrable. We retain personal information only as long as needed to maintain your account, provide the Services, comply with legal obligations, or resolve disputes.
Your Rights and Choices
Depending on where you live, you may have the following rights, subject to certain exceptions permitted by law:
- Access / Know — request access to personal information we hold about you.
- Delete — request deletion of personal information we hold about you.
- Correct — request correction of inaccurate personal information.
- Portability — request a copy of your personal information in a portable format.
- Opt Out — opt out of the "sale" or "share" of personal information, or processing for targeted advertising, by contacting us.
- Communication Preferences — unsubscribe from marketing emails at any time; we may still send non-promotional account or order emails.
If you reside in the UK or European Economic Area, you may also have the right to object to or restrict our processing of your personal information, and to withdraw consent at any time where we rely on consent.
You may exercise these rights by contacting us using the details below. We may need to verify your identity before processing your request.
Complaints
If you have a complaint about how we process your personal information, contact us using the details below. UK residents may also lodge a complaint with the Information Commissioner's Office (ICO).
International Transfers
We may transfer, store and process your personal information outside the country you live in, including via Shopify and our service providers. Where we transfer personal information out of the UK or European Economic Area, we rely on recognized transfer mechanisms such as Standard Contractual Clauses, unless the destination country is deemed to provide an adequate level of protection.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post the revised policy on this page and update the "Last updated" date.
Contact
Questions about this Privacy Policy, or requests to exercise your rights, can be sent to hello@azzstore.co.uk, +44 7389 867349, or Flat 1/1, 34 Southdeen Avenue, Glasgow G15 7RJ, United Kingdom. For the purpose of applicable UK/EU data protection laws, Azz Store is the data controller of your personal information.