Privacy policy

Last updated: 17 July 2026

Azz Store (azzstore.co.uk) is operated by Azzeddine Belbahi, a UK-based sole trader ("Azz Store", "we", "us", "our"). This Privacy Policy explains how we collect, use, and protect your personal information when you visit our store, make a purchase, or otherwise interact with us. For the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, Azz Store is the data controller of your personal information.

Please read this Privacy Policy carefully. By using our site or making a purchase, you acknowledge that you have read and understood how we handle your information as described below.

Who We Are

Trade name: Azz Store
Operated by: Azzeddine Belbahi (UK-based sole trader)
Address: Flat 1/1, 34 Southdeen Avenue, Glasgow G15 7RJ, United Kingdom
Email: hello@azzstore.co.uk
Phone: +44 7389 867349

Personal Information We Collect

We collect the following categories of personal information, depending on how you interact with us:

  • Contact details — name, billing and shipping address, phone number, email address.
  • Order and payment information — items purchased, order value, and payment confirmation. Card and payment details are processed directly by our payment provider (Shopify Payments and/or other payment methods you select at checkout); we do not store your full card details ourselves.
  • Communications — the content of any messages you send us, for example customer support or return requests.
  • Device and usage information — IP address, browser type, and how you interact with our site, collected automatically via cookies and similar technologies.
  • Marketing preferences — whether you've opted in to receive marketing emails, and your engagement with those emails.

How We Use Your Information, and Our Legal Basis

  • To fulfil your order (processing payment, arranging delivery, handling returns) — necessary to perform our contract with you.
  • To respond to customer service enquiries — necessary to perform our contract with you, or our legitimate interest in providing good service.
  • To send marketing emails about new products or offers — only where you have given consent (for example, by signing up to our newsletter). You can withdraw this consent at any time using the unsubscribe link in any email, or by contacting us directly.
  • To detect and prevent fraud, and to keep our store secure — necessary for our legitimate interests and to comply with legal obligations.
  • To comply with legal and tax obligations — for example, retaining order records for UK accounting and tax purposes.

Who We Share Your Information With

We do not sell your personal information. We share it only where necessary, with:

  • Shopify, our e-commerce platform and payment processor, which hosts our store and processes payments and order data on our behalf.
  • Klaviyo, our email marketing platform, used only for customers who have opted in to receive marketing emails.
  • Delivery couriers, to whom we provide your name and delivery address in order to fulfil your order.
  • Law enforcement or regulators, where we are legally required to disclose information.

These providers are only permitted to use your information to provide services to us, not for their own independent purposes.

Cookies

We use cookies and similar technologies to operate our store, remember your cart, and (where you consent) understand how visitors use our site. You can manage your cookie preferences using the cookie banner shown when you first visit our site, or through your browser settings. Some cookies are essential for the store to function (for example, keeping items in your cart) and cannot be disabled.

International Transfers

Some of our service providers, including Shopify, may process your information outside the United Kingdom. Where this happens, we rely on appropriate safeguards recognised under UK data protection law, such as the UK's International Data Transfer Agreement or adequacy regulations, to ensure your information remains protected.

How Long We Keep Your Information

We keep order and transaction records for as long as required for UK tax and accounting purposes (generally 6 years). We keep marketing preferences until you unsubscribe or ask us to delete them. We keep customer support communications only as long as reasonably necessary to resolve your enquiry and handle any follow-up.

Your Rights

Under UK GDPR, you have the right to:

  • Access the personal information we hold about you;
  • Ask us to correct inaccurate information;
  • Ask us to delete your information, in certain circumstances;
  • Object to, or ask us to restrict, certain processing;
  • Receive a copy of your information in a portable format;
  • Withdraw consent at any time, where we rely on consent (such as marketing emails).

To exercise any of these rights, contact us at hello@azzstore.co.uk. We may need to verify your identity before actioning your request, and we will respond within one month as required by law.

If you are unhappy with how we've handled your information, you have the right to complain to the UK's data protection regulator, the Information Commissioner's Office (ICO), at ico.org.uk or by calling 0303 123 1113.

Children's Data

Our store is not directed at children, and we do not knowingly collect personal information from anyone under 18. If you believe a child has provided us with personal information, please contact us and we will delete it.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will update the "Last updated" date above when we do.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at hello@azzstore.co.uk or +44 7389 867349.